Summary
This course enables participants to learn about the best practices for implementing and managing a Quality Management System (QMS) as specified in ISO 9001:2008, as well as ISO 9004:2009 (Managing for the sustained success of an organization -- A quality management approach). The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.Who should attend?
Members of a Quality team
Professionals wanting to gain a comprehensive knowledge of the main processes of a Quality Management System (QMS)
Staff involved in the implementation of the ISO 9001 standard
Staff involved in operations related to a QMS
Auditors
Professionals wanting to gain a comprehensive knowledge of the main processes of a Quality Management System (QMS)
Staff involved in the implementation of the ISO 9001 standard
Staff involved in operations related to a QMS
Auditors
Learning objectives
To understand the implementation of a Quality Management System in accordance with ISO 9001
To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
To know the concepts, approaches, standards, methods and techniques allowing to effectively manage a Quality Management System
To acquire the necessary knowledge to contribute in implementing a Quality Management System (QMS) as specified in ISO 9001
To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
To know the concepts, approaches, standards, methods and techniques allowing to effectively manage a Quality Management System
To acquire the necessary knowledge to contribute in implementing a Quality Management System (QMS) as specified in ISO 9001
Examination and Certification
The “MARS Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
Domain 1: Fundamental principles and concepts of Quality Management
Domain 2: Quality Management System (QMS)
The “mars Certified ISO 9001 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
Duration: 1 hour
Domain 1: Fundamental principles and concepts of Quality Management
Domain 2: Quality Management System (QMS)
The “mars Certified ISO 9001 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
Duration: 1 hour
For more information about the exam, refer to the section on the ISO 9001 Foundation Exam A certificate of "mars Certified ISO 9001 Foundation" will be issued to participants who successfully pass the exam and comply with all the other requirements related to this credential For more information about the ISO 9001 certifications and on the PECB certification process, refer to the section on ISO 9001 Foundation Certification
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